Online Discussion
 in Employers by pres, 14-07-09 11:54
in Employers by pres, 14-07-09 11:50
in Help Desk / Service Desk by JimH, 11-06-09 12:33
in Help Desk / Service Desk by sainsworth, 14-04-09 07:25
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Welcome and thank you for visiting the Arizona Chapter of HDI website. If you are a help desk or support professional, the Arizona Chapter of HDI is the organization to join! We provide targeted information about the technologies, tools, and trends of the help desk and customer support industry, informative quarterly chapter meetings, networking opportunities, training and much more. Come grow personally and professionally with us! |
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HDI offers a variety of services to meet the evolving needs of the help desk and customer support professional. Some of the most successful organizations know that HDI training classes, conferences, publications, local chapter meetings and other membership benefits are cost-effective ways to: - Learn best-practices for IT service and support
- Network with industry experts
- Keep up-to-date on the latest innovations in the industry
- Connect with service and support professionals in Arizona
- Contribute your knowledge and make a difference
Membership in HDI and our local chapter will assist you and your support organization to provide World-Class support and service to your customers. Visit our HDI Membership Page to find out more about all the benefits HDI offers! |
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Microsoft 7 Certification |
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Written by Jeffrey Ackerman
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 Microsoft Certification
| The Microsoft MCITP: Enterprise Desktop Support Technician 7 Credential will require one of two HDI certifications: HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST). |
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This certification will validate that Microsoft Certified IT Professionals who specialize in Desktop Support for Windows 7 understand both the technical aspects of the operating system as well as the vital customer service and business process skills required by support professionals.
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Certification Path | Prepare For Your Exam | Purchase Your Exam
Choose Your Certification Path
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Welcome to the NEW and improved website for the Arizona Chapter of HDI! However, the website is just one of the many changes that will be occurring over the next several months.
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