Arizona Chapter of HDI

HDI Arizona is specifically for IT service and support professionals.

HDI Arizona is here for the long-haul.

HDI has existed for 17 years and we plan to be around for years to come. Over the next several months, HDI Arizona's Board of Directors will be developing a a multi-year, strategic plan to help us and future generations of HDI Arizona leaders to better understand your needs and the purpose of the chapter. If you are interested in assisting with any strategic planning please contact the board ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). This plan will help ensure the continuity of this organization, which is so vital to our members professional growth and the maturation of Arizona's IT Service and Support industry. We have refined the vision and mission of the HDI Arizona Chapter. We have identified specific objectives and performance measures that will enable us to achieve our vision and to monitor our progress toward that goal. Look for an announcement and an unveiling of our strategy in the weeks to come. 

HDI Arizona provides the most value for your membership dollar.

HDI Arizona's programs and events are open to all HDI members in the Arizona area. Members can enjoy peer-to-peer interactions at special events such as the Summer Social, as well as during meals at our regular chapter meetings. This allows members to share best practices and catch up on the latest industry information. At our regular chapter meetings, speakers present information on specific areas of interest to service and support professionals. Support Center tours allow members to see other's support centers in action. The Analyst of the Year awards gala provides managers with a way to recognize and reward their front line analysts in a special and very meaningful way. To top this all off, HDI national provides members with access to discounted training, resource materials http://www.thinkhdi.com/publications and more depending on your level of membership http://www.thinkhdi.com/join/membershipbenefits.aspx. 

HDI Arizona focuses on all areas of the IT service and support industry, not just one niche area.

Unlike other organizations, which may focus exclusively on one, specific area of interest to service and support professionals, HDI Arizona takes a holistic approach, seeking to provide members with information across the spectrum of the industry. We may not give you in depth training in ITIL or the latest VOIP technology but we get them on your radar screen and tell you where you can get in depth training. We alert you to trends that affect the entire industry and offer resources to help you formulate your strategies for the future. We take professional development for help desk professionals at all levels seriously. We give you the tools you need to demonstrate your desk's value to your organization and to continuously improve your desk's operations.